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J Crimi Eyewear Boutique

4.9
4.9/5
110 Reviews
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  • 110 Reviews
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  • 0 Nominations

In 1995 James Crimi moved to Las Vegas from Syracuse, New York in order to improve his career as a licensed optician. After working for the major corporate-owned eyeglass stores in Las Vegas, he had enough. Enough of being told, "You're spending too much time with your client." Enough of "Don't fix their glasses, sell them new ones." Enough of "Nobody gets a break in price no matter how much they spend." Enough of "Charge them for a cleaning kit" after they bought a new pair of glasses. That's when he knew that it was time to turn his vision into a reality and open his own optical store where he could offer unique eyewear and great customer service.

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    5.0
    5/5
    5 months ago

    Outstanding Service! Great People!Couldn’t be happier!!I was in Henderson and my existing prescription glasses that cost me big bucks had the frame come apart . I saw all the 5 star reviews so I took my glasses there to get repaired. They were kind enough to attempt to fix them and called me back to tell me I needed new frames. I was told by another Eyewear shop that I would have to replace the lenses since they couldn’t get another set of frames to fit . Jerry Ramirez at J Crimieyewear found me 6 frames that would work and I picked out a perfect replacement!The price …. Amazingly Reasonable!!Saved me hundreds of Dollars !! Go there for all your glasses and frames!!!

    5.0
    5/5
    8 months ago

    Visited the shop today to see if they would be able to fix my daughter’s glasses that were crooked after being sat on. The friendly guy greeting us (who I’m guessing is the owner) helped us straight away and fixed the glasses in no time – and didn’t even charge us for the help. Thank you very much for the kindness! We were in and out in less than five minutes. Highly recommend! Also, the guitar collection displayed on the wall was a cool bonus!

    5.0
    5/5
    10 months ago

    You take a look at the reviews and most of them are talking about how incredible the customer service is. Well, they aren’t wrong! I came in two hours before closing , very stressed because my glasses were broken and I found this place in the neighborhood and it was one of the best decisions I ever made. I was helped, left with a new frame of glasses, and stress free!

    5.0
    5/5
    1 years ago

    The customer service is second to none.  We had a pair of our 4 year old’s glasses he broke which were not salvageable.  Jim and his team made a pair in very short order, then ordered a new pair of lenses on an express basis, got a new set of frames in, and cut the lenses to fit on the spot.  He was professional, honest and a pleasure to deal with.  We will be using him for all of our eyewear needs.  As an aside, his frame selection is top notch.  I do not hesitate to recommend this store.  They are friendly, customer service oriented and completely professional.  This is the place to go if you want quality and service.

    5.0
    5/5
    1 years ago

    I went into J Crimi needing to add a nose bridge to one of my favorite pair of glasses to fit my Asian face.  They were able to add it beautifully! Not many eyeglasses stores are able to complete repairs or modifications! A few months later one of the nose bridges came off and I went back in. The owners of J Crimi fixed it without any additional cost! The owners of the store stand behind there work and place there customers first. I will be a loyal customer for any of my eyeglasses needs and will recommend them to anyone!

    5.0
    5/5
    1 years ago

    My glasses broke & I’m going to Europe shortly so I was stressed! I found J.Crimi Eyewear Boutique jcrimieyewear.com right in our neighborhood! It was amazing – they were able to take the lenses from my broken glass frames & found some replacements frames (the same day!) for me to choose from ~ so now I have new glasses & am ready to travel! They have a large selection of frames & the service is very friendly, prompt & helpful.

    5.0
    5/5
    1 years ago

    Honestly, I usually only leave a review if it’s negative & I’m upset over some service / quality issue.  However, in this case, I must leave the MOST upbeat/ positive review ever!Nothing like other eyewear businesses…truly a boutique with the ability to get your favorite glasses quickly (and not fakes from China that plague the markets). So friendly and knowledgeable, which seems to be a lost art these days.My glasses were ready in a day or two & looked perfect.  The prescription was off quite a bit in the R lens.  Long story short, they were going to replace lens at once…no questions asked.  However I suspected it was due to my prescription being off & their work correctly following that prescription.  I returned with a much changed / updated prescription and they still immediately sent my glasses out for the correction – all totally my fault, but they sure didn’t make me feel that way.So glad I found this terrific eyewear boutique.

    5.0
    5/5
    1 years ago

    We were in Vegas for an extended weekend when my daughter broke her glasses riding a roller coaster Sunday night. She was going back to school on Wednesday so we called around and asked everyone in town if they could fix them. Every place we called tried to sell us a new frame because the arm was detached from the hinge. When I brought the glasses here James welcomed us as if we were a returning customer. We dropped off the glasses expecting them to be fixed by the end of the day. By the time we got to a nearby mall (maybe 15 minutes away) I got a call within the hour telling me that the glasses were already fixed!! We ended up paying $50 because the arms needed to be completely replaced and the frame needed to be readjusted as they got slightly bent/twisted to a point where the lens was almost coming out. This place is a godsend because we were leaving Monday night and definitely didn’t have enough time to wait multiple days or even a week for a whole new frame.The store itself is very comfortable with ample seating if you can’t be helped right away. Everyone working there was very welcoming. The selection is massive with choices for anyone’s style. If we lived locally I would absolutely consider changing optometrists even though I’ve been going to the same doctor for over twenty years.

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