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Step Up Dance Academy

4.1
4.1/5
32 Reviews
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Step Up Dance Academy is a judgment-free zone, where we provide a safe environment for each student to create and discover their full potential. We run our business based on the fundamental values of technique, family, passion, love and growth.

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    5.0
    5/5
    11 months ago

    Both of my daughters started dancing at Step Up at 2 years old. My oldest is now 4, and the way she’s grown in just 3 dance seasons is mind blowing. I thought that letting her be a part of the comp team would be too much pressure, but it’s exactly what she needed. She’s learning what it means to be a part of a team, the true meaning of sportsmanship, and she’s making friends that she’ll have for a lifetime… on her team and in her recreational classes. I’m so grateful for what Step Up and all of their faculty, from the teachers to the girls are the front desk, are instilling in our daughters. Both of my girls are growing both technically and in their in their confidence… especially Brielle. Ms. Christina is a true gem who sees potential and maximizes it. If you’re looking for a studio that will build your dancer’s confidence and nurture their love for dance, come dance at Step Up!

    5.0
    5/5
    11 months ago

    Couldn’t recommend Step Up enough for their amazing staff and strong community! The instructors are attentive and work hard to help each dancer improve their skills and technique!

    1.0
    1/5
    1 years ago

    I feel like the teacher was there because she had to be and did not really like working the the little ones. She paid more attention to herself in the mirror.The students sat for most of the class while watching 1 student at a time dance. We were there for over 8 months and it was the same moves over and over . The students were bored from doing the same exact thing.

    5.0
    5/5
    1 years ago

    Great structure for your littles to become the very best version of themselves. Lots of classes offered, this is our second season and can’t wait for my daughter to grow here. I watch the competition teams practice in awe. So glad we found this studio.

    1.0
    1/5
    2 years ago

    Updating the review based strictly on poor business practices by the owners. They charged a recurring fee monthly even when they were only open 2 of the 4 weeks in June. No advanced notice was given about closing– and the charge for June should have been PRORATED. When providing notice, they refused any refund. Do NOT recommend investing in your child’s dance interest here with BETTER businesses elsewhere like Captivation dance. Side note (the only positive) their dance instructor Angela is fantastic!

    5.0
    5/5
    2 years ago

    We have been at this studio for 3.5 years now and I’m honestly so shocked with some of these reviews. I believe this studio goes above and beyond for the kids who attend this school. My oldest started at 3 years old and I can start by telling you her confidence and technique has build so much of her character and she enjoys every single part of being a part of the Step up academy family. My little one also dances here and she started at 2 years old. With the pandemic it was hard for her to be around other kids since she has been by her self so crying was known to happen. The owner Christina came and held her in the class until she finally felt comfortable to be there alone and to me that shows how much dedication and love they put into these babies. She still has a hard here and there but she loves going now and she loves her teacher! When the pandemic hit I knew it was going to be hard but they did try their best to accommodate everyone. No one was prepared for this type of situation EVER and they try to handle it the best they could/ allowed. I would completely recommend this studio and always do when someone does ask me. We love our family that we build with Step up and my babies have made life time friends here. I do understand everyone has their own opinions or concerns but I would say try them out! I know if you have a concern they will try to help they have for my family and I.

    1.0
    1/5
    3 years ago

    If you want an honest and unbiased review of this studio, you have come to the right place. It is very important you keep reading.Very unprofessional studio. The instructors are always “LATE” or walking up right as the class is supposed to begin. The dancers are there and ready early, why can’t the instructors be? Since the COVID happened they have also shortened the classes by 15-20 minutes, however continue to charge the same fees. 1 hour classes end up only being about 30-45 minutes.  During the covid timeframe, we did not receive the zoom code from step up, however they continued to charge us monthly. Multiple attempts were made to rectify the situation however no one ever answered. After being charged for roughly 3 months, where we did not participate due to not having the zoom code, I brought it to managements attention. The young girl at the front said she needed to speak to her boss. About a week later I get a condescending voicemail that said they would not refund us our money, even though they knew we did not participate and I advised them that we never received the zoom code.The studio was also supposed to have a recital that was postponed, the location of the recital changed 3 times in the course of two weeks. Step up “required” families to purchase the recital outfits 6 months early. The common belief between the parents was that it is their way of keeping the students at the studio a few more months. Now since recitals have been postponed, we are looking at having the outfits 9 months or so early. I guess the dancers aren’t supposed to grow within 9 months. wait, there is more! Only ONE parent, yes you heard right, one parent and no other family are able to attend. To hit their dance families even harder financially, they implemented a $65 dollar fee for that one family member to attend. The younger kids dance was literally 1 song (approx 1 minute). So we are paying $135 for our child to dance for 1 minute. Now we have a $75 outfit, specifically for the recital that my child will not be attending. I would rather lose $75 than support step up , who obviously has a lack of care for their dance families.When we notified the studio that our daughter was not participating in the recital they had her sit out during the dance class, along with the others not in the recital. I mentioned this maltreatment to the young girl at the front desk and that we were planning on leaving the studio because of all that we have experienced at the studio. She said they would NOT prorate us if we left before the month was over. I had an issue with this because they did not let my daughter participate in the class, due to the mere fact she wasn’t going to be in the recital. Unless you are on any of the competitive teams, which arent available for younger dancers, they teach the dancers the same thing every week. If you want to go to a dance studio where your child does not progress, instead remains stagnant in their abilities, send them to step up. Step up is merely concerned about money and not about the betterment of the dancer. Upon walking into the studio you will see photos and trophies. It displays well, however coming from a dance family, step up is strictly ENTRY LEVEL.The management is terrible. They will act as though they care about the students, however the moment you bring an issue to their attention their attitude will change 180 degrees. Highly “DO NOT” recommend! There are far better dance studios in town that are nationally recognized for their dancers/instructors. Don’t settle for Step Up, because you will be disappointed.It’s time for management to realize that doing what’s best for their dance families is more important than the money. Happy families and happy dancers, inherently brings more money. They are on a reckless road to failure.  Hope they can realize their deficiencies and correct them before their true reputation gets out.

    1.0
    1/5
    3 years ago

    I’m a SAHM to a 2 year old. My child doesn’t get a lot of interaction with other kids. Classes here start at the age of 2. When my kid 2,Jan of this year we went for the free class..She loved it, the only downfall was when I went to leave she started crying. I apologized and the instructor told me no to apologize because she’s 2. She told me I could stay in the room with her until she felt comfortable. So, I enrolled her! We did this for months and slowly but surely we were making progress with me not being in there..Then COVID-19 started.. All in person classes stopped and everything went to ZOOM for a couple months..We attempted zoom as soon as we had that option..However, that wasn’t something that worked for us. But, I still paid our monthly fees because COVID wasn’t something anyone planned on and I understand that as a business, they still have bills and need to support their own family. Plus, She lOVED the class. Fast forward to June and classes are able to be in person again..YAHHH.. But, being away from everyone for months we were back to square one with her wanting me in the room all the time. The instructor said it was okay, that she’d get there on her own time! She still loved going to dance, and her instructor and her friends! Then I got a email that they were merging my daughters class with another class, due to the upcoming recital in August. Which okay, I can understand that. Her class was usually on Saturday morning and it was now Thursday evening. We go for class on Thursday, go back to the usual room and wait.A parent from another class told her us that we were in the wrong area and showed myself and another parent where the Thurs class were held. The first thing I notice is this class is taught by a different instructor.The instructor said she would be Kay and that I could leave. My child had never seen most of the students were let alone the teacher.. so she wasn’t having it. I didn’t want her to cry &ruin class for the others, so I stood by her but off to the side a little. My daughter wasn’t crying she actually was just watching everyone to see what was going on. This class was A LOT bigger than what she’s use to. I knew we were just back to step one again! I was doing what the instructor was doing while trying to get my daughter to follow along. While doing so, the owner came in the room and said if my daughter didn’t feel comfortable I could take her outside and let her watch from the window until she felt comfortable to come inside. I was like what..so she repeated herself and then made a comment about my daughter just having regular flats on versus ballet slippers..(my daughter had outgrown her slippers during the shutdown, her new ones were ordered, just hadn’t been delivered..her regular instructor knew this and understood!), and that I could only stand against the wall..I was blown away with what was being said to me, because this has NEVER been a issue!  She mentioned again for me to take her out of the room and when she was ready I could bring her and stand up against the wall and that she needed different shoes. Everyone received a email that stated only 1 parent or adult could accompany a child, no other siblings or family. Yet, outside the window there were husband and wife’s watching their child along with other siblings. The hallway is small so everyone is literally shoulder to shoulder, not even half had a mask on. I wasn’t going to take myself (mask on) or my kid in the hallway with people not doing their part to stay safe. The owner looked at me waiting 4 me 2 tk her out of the room + change shoes. Out of the room I tried to explain to a 2 yr old what was going on, she was mad bc she wasn’t in the class and began to cry. SEVERAL ADULTS made comments to one another about her crying and they hope it’s not a distraction to their children. This class is for 2+3 yr olds, toddlers learning new things. I was upset w the treatment by the owner and adults we left. I withdrew her from class, all the money spent for the recital next month, won’t happen.. She loved going here and it’s sad that in 1 day it all went away! The lack of social distancing here between adults and children when not in studio is strong! The owners mother even yelled “we need to be practicing social distancing”, while pushing through individuals that were inches apart..all while not even wearing a mask her self!‍ Honestly, I feel like my daughter is 2..those parents worried about their children’s dance time being affected because of other children.. Shame on you.. these babies are 2+3.. this isn’t  “Dance Moms”! The way you spoke about my child was unacceptable and I surely hope that the negativity and nastiness isn’t in your daily routine. To the owner you’re extremely unprofessional.

    5.0
    5/5
    3 years ago

    This is a such a great place. I can’t imagine another place ever being better. My 2 daughters attend classes there, and they completely love it. The owner Christina is a very accomplished, competent, and friendly instructor/owner. The nice thing is she has great instructors on her staff so there are always different classes available depending on what you and your kids are interested in. They have classes for 3 year olds and up. For kids just wanting to have fun, to kids that want to compete at the highest level. It really is a great place.

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